FAQ

WARRANTY

Handcrafted Raato Custom Guitars instuments are covered by a limited 10 year warranty. This warrants that electric guitar or bass will be free from defects in materials and craftmanship. Hardware is covered by warranty given by its manufacturer.

This warranty does not cover: Normal wear and tear. Any defects caused by accident, negligence or misuse.  Any instrument that has been subjected to extremes of humidity and heat or temperature. Instruments that has been altered or modified.

Warranty is valid for the original purchaser only.  If instrument is delivered to check up - Warranty can be transferred

TESTING RAATO CUSTOM GUITARS INSTRUMENTS

Raato Custom Guitars instruments are available for testing in two different locations.

 

a) Raato Custom Guitars HQ at Järvenperä, Espoo.

b) Rock Above Studio music shop at Olarinluoma, Espoo

In case you are looking to test some specific instrument - Please contact me to confirm instruments location

Read more about Raato Showrooms

PLACING AN ORDER

1) You can give me a call or send an email and tell me what kind of instument you are looking for. (eg. model, # of strings, scale lenght, hardware & pickup preferences etc) 

In case you are unsure which hardware or wood option to go - just tell me what kind of music you play and what you are looking from your custom instrument

2) After going through your specifications I will contact you for more detailed information and recommendations - And based on this I will provide you a quote.

3) Once we´ve agreed final specifications, and you have paid deposit we are all set. Deposit is between 35 - 40 % of the total price. After receiving your payment I will secure agreed hardware and move your instrument to production queue.

4) You will receive your instrument in 3-6 months depending on current workload

 

ENDORSEMENT DEALS
 

Currently I am looking for talented and promising guitar and bass players with whom we could create new instrument models.

But due to the fact that I have just recently started my business, my resources are limited when it comes to offering endorsement deals - And at this point it would be more in a form of a discount.

If you feel that you could be the one, and you have an idea what you could bring on the table in the form of promotion I am more than happy to hear from you.

But please don´t be offended - At this point I have to be picky

Still interested? You can send me your bio & other relevant information (eg discography, upcoming releases, tour info) including your suggestions what you could do to promote Raato Custom Guitars (eg. gear reviews, videos or other media coverage)